1. Introduction
Wickes Works Holding Company d/b/a Education Associates ("we," "us," "our," or "Company") respects your privacy and is committed to protecting the personal data collected through https://education.associates (the "Site"). This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or communicate with us through our Site.
2. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information") through the following methods:
Information You Voluntarily Provide:
- Contact form submissions, consultation requests, or newsletter sign-ups (e.g., full name, business email address, phone number, job title, institutional organization name, and inquiry details).
- Input prompts, diagnostic answers, domain selections, and scenario inputs submitted through our interactive tools, such as the Public Sector RevOps Prompt Expander.
- Direct communications sent to our email addresses.
Information Collected Automatically:
- Technical browser data, including IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and link clicks.
- Local browser storage (`localStorage`) data used to temporarily cache your prompt history and diagnostic preferences locally on your device for user session continuity.
- Standard cookies and web analytics telemetry.
3. How We Use Your Information
We use the information collected strictly for legitimate business purposes:
- To process and synthesize your requests within our interactive AI utilities, including expanding architectural prompts and generating diagnostic checklists.
- To respond to incoming inquiries and schedule executive consultation discussions.
- To deliver advisory proposals, leadership insights, and requested publications.
- To maintain, evaluate, and optimize Site performance, search accessibility, and user navigation.
- To protect the security and technical integrity of our Site and enforce rate limits against automated scraping.
- To fulfill our administrative and legal compliance requirements.
We do not sell, rent, trade, or monetize your personal information or prompt inputs to third parties.
4. Third-Party Service Providers & AI Processing
We share data with trusted third-party service providers who assist us in operating our Site and delivering digital services (such as cloud hosting providers, DNS providers, security suites, email systems, and enterprise analytics services):
Enterprise Artificial Intelligence Processing (Google Cloud Vertex AI):
When you submit a prompt to the Public Sector RevOps Prompt Expander, your input text and parameters are transmitted securely via API to Google Cloud Vertex AI for real-time model inference. Under Google Cloud's enterprise terms and commitments, customer prompt inputs and generated outputs are not used to train or fine-tune Google's public foundational AI models.
Confidentiality Safeguards:
All third-party cloud infrastructure providers are bound by strict contractual confidentiality agreements, data processing addenda (DPAs), and security standards, and are prohibited from using your data for any unauthorized purpose.
5. Prohibition of Sensitive Public Sector Data (FERPA / CJIS)
Our interactive AI tools are engineered for enterprise systems architecture, CPQ workflows, and procurement strategy. You must not enter sensitive, confidential, or unredacted regulatory records into public prompt input fields. Specifically, you agree not to submit:
- Student Personally Identifiable Information (PII) protected under the Family Educational Rights and Privacy Act (FERPA) or Children's Online Privacy Protection Act (COPPA).
- Unredacted Criminal Justice Information (CJI) governed by the FBI Criminal Justice Information Services (CJIS) Security Policy.
- Protected Health Information (PHI) under HIPAA, unencrypted passwords, API keys, or financial account numbers.
6. Cookies and Tracking Technologies
Our Site uses standard functional and analytical cookies to recognize returning visitors and measure aggregate site traffic metrics. You may set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable cookies, some portions of the Site may function with reduced performance.
7. Data Retention and Security
We implement administrative, technical, and physical security measures appropriate to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Prompt session IDs stored in local browser storage remain on your device until cleared by you.
8. Your Privacy Rights
Depending on your geographic location, you may have statutory rights regarding your personal information, including:
- The right to request access to the personal data we hold about you.
- The right to request correction or deletion of your personal data.
- The right to opt out of electronic marketing communications.
To exercise any of these rights, please contact us at legal@education.associates.
9. External Links
Our Site may contain links to third-party websites (such as LinkedIn). We do not control and are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact: